Accessibility Statement
Last updated: September 1, 2026
Generation Plastering is committed to making its website accessible to people with disabilities, including people who use screen readers, keyboard navigation, and other assistive technologies.
Our Commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C). WCAG defines requirements for making web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Measures We Take
To support accessibility, we take the following measures:
- Designing with semantic HTML so content has meaningful structure.
- Ensuring all images that convey information have alternative text.
- Maintaining sufficient color contrast between text and backgrounds.
- Supporting keyboard navigation for all interactive elements.
- Labeling form fields and providing clear error messages.
- Designing for readability across mobile and desktop screen sizes.
- Reviewing the Site periodically against accessibility guidelines.
Conformance Status
We believe the Site substantially conforms to WCAG 2.1 Level AA. Full conformance is an ongoing effort, and some third-party components may not yet fully conform. The live chat widget and any embedded maps are third-party components and may not fully conform to WCAG 2.1 AA.
Feedback
We welcome your feedback on the accessibility of the Site. If you encounter an accessibility barrier, please tell us so we can address it:
Email: info@generationplastering.com
Phone: (509) 545-8222
Please include the page or feature you were using and the barrier you encountered. We aim to respond to accessibility feedback within 3 business days.
Formal Complaints
If you are not satisfied with our response, you may file a complaint with the U.S. Department of Justice Civil Rights Division or your state's civil rights office.
Continuous Improvement
Accessibility is an ongoing priority. We will continue to review and improve the Site as standards evolve and as we receive feedback from users.